Still no answer from FAX. Its been over a week.
On the phone with them right now, trying to get my question answered...
10:39am - Phone answered by the same girl I talked to last week. Yes, the one that promised me "someone will get back to you"
10:44am - She comes back to ask me my name and the date I sent the email.
10:46am - Apparently they never got my email. They got the others sent that day, but not mine. Hmm...
End of call - referred to the Transit Supervisor.
10:48am - Calling David, the Transit Supervisor now.
Got his voice mail. About 20 seconds into leaving a message... got cut off. Though I was given a litany of options to choose from with what i would like done with my cut off message.
10:51am - Finally was able to leave a message that contained a number to call me back.
So, 12 minutes to figure out that FAX has a bad online contact system, and an equally crappy phone system. But, not an answer to my question.
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1 comment:
Jenn, I like the way you think. I'm added your blog to a list of "like-minded" sites on mine.
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